Performance and Quality Improvement

Do you have a vacancy among your key Performance/Quality Improvement staff?

Vacancies in Performance/Quality Improvement (PI) Department staffing can come at the worst possible time:

• Your organization may be in the midst of preparation for a critical survey
• PI efforts may not be producing the expected or necessary results
• Your PI program may not have kept up with the times due to leadership turnover
• PI department leadership may be new to their role

Critical Management Solutions can help. We frequently provide interim leadership and management to PI Departments. Our interim directors have years of experience and will bring the best practices from within the PI field to your organization. We will quickly evaluate the effectiveness and efficiency of your PI process and, with the support of senior leadership, transform your PI program into a true asset. We can also assist in the recruitment of permanent PI leadership.

In addition to assuming responsibility for administration of your organization’s PI program, we can provide oversight of accreditation and regulatory activities. By acting as your organization’s primary point of contact for all surveys, you can rest assured that they proceed smoothly.

Critical Management Solutions also provides coaching services to PI department leadership that are new to their role. We will mentor staff so that they develop into the strong leader that you can rely upon.