• You think that your organization may have experienced a sentinel event or you just aren’t sure what happened, but it just doesn’t feel right;

• Your organization has experienced a sentinel event and:
  
  
  • You are truly in shock;
  • You don’t know how to conduct an investigation that will ultimately provide you with useful answers;
  • The media is calling;
  • The State Health Department or Joint Commission is inquiring regarding the specifics of the event ;
  • You aren’t sure where to start or what to do next.
• You've started your root cause analysis and you aren’t making any progress in figuring out what happened;

• You have concerns regarding patient safety in your organization but can't find the time to conduct that much-needed, pro-active risk assessment.

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gkrasker@nomoreerrors.com